Returns & Refund Policy

We want you to love your purchase. If something isn't right, we're here to help.

Our Policy

Because all our products are made to order, we do not accept returns or exchanges for change of mind. However, if your item arrives damaged, defective, or incorrect, we will make it right.

Damaged or Defective Items

If your order arrives with a fault or error, please contact us within 30 days of receiving your order. Include:

Your order number
A clear photo of the issue
A brief description of the problem

We will offer a free replacement or a full refund at no cost to you.

Wrong Size?

We recommend checking our Size Guide before ordering. As items are made to order, we cannot accept size exchanges unless the item was printed incorrectly.

How to Request a Refund

Please contact us with your order details and we will respond within 2 business days.

Refund Processing

Approved refunds will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

Items without original defect or error
Items returned without prior authorisation

Questions?

Email us or use our Contact page and we'll be happy to help.